FREQUENTLY
ASKED QUESTIONS
Below are some questions we're often asked about
water treatment, it's benefits, and our systems. If you have a question
that isn't addressed on this page, feel free to contact
us and we'll be glad to answer it for you.
Clicking on a question below will allow you to jump
directly to it:
What types
of water contaminants are there?
Water contaminants are generally grouped into one
of four classes, including microbiological, organic, inorganic,
and radioactive. Each innowave® system performs differently
in reducing contaminants, dependent upon the technologies used.
innowave has prepared technology comparison charts to explain how
each system performs for the reduction of each class of contaminant.
Refer to the product pages on the web site or innowave literature
for specific information.
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How do I know
an innowave system will do what it claims to do?
innowave systems are tested and certified to the highest
available industry standards. Testing and certification of point-of-use
drinking water systems is not a requirement, but is strictly voluntary
for manufacturers of water treatment equipment. This lack of standardization
can lead to vast quality differences in water treatment systems.
When making a product selection, be sure to always ask if the product
has been tested and certified. Independent testing is your best
assurance that the product will perform as the manufacturer claims
it will.
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What type of
performance testing should I be looking for?
Testing and certification to ANSI/NSF standards and
the Water Quality Association Gold Seal are two highly reputable
programs. Products that carry the NSF mark or the WQA Gold Seal
have been evaluated to assure that the system or components of the
system will perform as the manufacturer claims they will and the
literature that is being used to sell the product is truthful.
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Is there any
other special testing performed on innowave systems?
In tests conducted by the University of Arizona, the
innowave 240/270 and the innowave uvf met or exceeded the criteria
defined by the USEPA Microbiological Water Purifier Standard. These
innowave systems exceeded USEPA removal parameter levels of 99.9999%
for bacteria, 99.99% for viruses, and 99.9% for parasites.
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Do innowave
systems require periodic maintenance, and by whom?
innowave systems require maintenance only twice per
year. Dependent on the type of system, preventive maintenance might
include changing a filter, softener or UV lamp. Each system should
also be sanitized once per year. In most cases, preventive maintenance
is routinely performed by an innowave dealer.
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How reliable
are innowave systems in providing high quality water over time?
With preventive maintenance performed at six-month
intervals, the quality of the water will be highly consistent over
the life of the equipment. With distillation systems in particular,
water will be of extremely high quality as water must first boil
to convert to steam, leaving impurities behind.
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How fresh is the
water?
innowave systems produce water at the point-of-use,
which means that the possibility of the water being recontaminated
is minimized. This eliminates concerns associated with bottled water,
where water can sit stagnate for long periods of time and bacterial
buildup can occur. With an innowave system, there is not additional
plumbing for the water to go through, the water does not sit stagnate
for long periods of time, and the risk of recontamination is minimized.
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What are
the differences in the technologies used for treating drinking water?
Distillation, reverse osmosis, ultra violet light,
ozonation and filtration are among the most common water treatment
technologies. You can easily refer to a technology comparison and
compare the differences using a handy technology comparison chart.
innowave highly recommends that you consider how a system performs
against all classes of contaminants, including microbiological,
organic, inorganic, and radioactive contaminants. You may also want
to visit the Water Quality Association web site for information
regarding various water treatment options and issues.
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What
are the benefits of combining multiple technologies?
Using a hybrid or combination of technologies versus
a single technology enables innowave systems to address a wider
range of contaminants than if they were to use one technology alone.
For example, the innowave 270 utilizes a revolutionary 3-stage treatment
process combining ionization, distillation, and filtration. This
process is referred to as IDFTM by innowave. All innowave systems
use more than one stage of water treatment to assure great tasting,
high quality water from every system we offer.
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What are the
benefits of distilled water versus other types of treated water?
Quite simply, the benefits are quality and health.
Distillation is generally is the most effective method of water
treatment. Plainly put, distillation relies on boiling and evaporation,
and if a contaminant cannot evaporate, it is almost certain that
the contaminant will not be found in your distilled drinking water.
Your body is roughly 70% water. If contaminants are in your drinking
water, your body will ingest them.
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How does the water
taste?
The water from all innowave systems tastes fresh,
crisp and chlorine-free. The innowave distillation systems destroy
the myth that distilled water tastes flat as the post carbon filtration
polishes the taste. You may even find that you become addicted to
the taste of innowave water at work and start taking innowave water
home with you or install an innowave system in your home.
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What temperatures
of water are available?
innowave systems are available with cold and optional
hot water. The innowave 240 and innowave 270 provide hot, cold,
and room temperature water. The hot water feature is ideal for making
coffee, teas, and soups.
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Can
the system deliver water to multiple locations?
The innowave 270HTM system can deliver water to various
locations on demand to spigots, icemakers, coffee machines, or other
appliances requiring water.
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Isn't Bottled
Water just as good?
If you are currently a bottled water user, you should
know that the FDA regulates bottled water. FDA standards for bottled
water only require that the quality of the water be as good as tap
water, which is monitored by the USEPA. This means that the bottled
water you drink may only be ordinary tap water, and be perfectly
legal to sell. About half of all bottled water is repackaged municipal
water, according to the USEPA. innowave recommends that if you are
currently using bottled water, that you contact your supplier to
find out how and where the water was treated before delivery.
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Why not ordinary
tap water?
Your local municipality's water is of sufficient quality
to meet USEPA standards and not cause you adverse health effects.
As a company, we believe in educating and informing consumers about
our products and treatment technologies, so each customer can make
the best choice for their situation. However, innowave prides itself
in the fact that we always produce water that exceeds USEPA standards.
Drinking water quality is an individual choice, just as the foods
you choose to eat.
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What are the
financial benefits to an organization providing an innowave system?
According to the American Journal of Public Health,
35% of all gastro-intestinal illnesses is waterborne and preventable.
Many of these illnesses can result in sick days and the financial
implications can be significant. In many instances, the cost of
one person being sick at home for one day due to gastro-intestinal
illness can be as high as $500 to an employer. Eliminating just
one sick day during the year as the result of providing high quality
drinking water can often justify the expense of an innowave system.
If you are currently a bottled water user, another
consideration is the risk of workman's compensation due to injury
caused by lifting bottles. This can be virtually eliminated by replacing
your bottled water with a bottleless innowave system.
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How important
is healthful water to our employees?
Besides the financial benefits, an innowave system
will help to enhance the health and well being of your company's
associates through proper hydration. Drinking water assists the
body in the cleansing process. Water also supports our body's nutritive
and digestive processes. With water being 70% of our body, the reason
is obvious as to why clean drinking water is important.
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Will water replace
sugary soft drinks and coffee?
On average, people drink 4.5 servings of caffeinated
or alcoholic beverages a day, according to a Nutrition Information
Center survey. In order to remain hydrated throughout the day, we
know that the medical community recommends we consume 8 glasses
of water a day. Insufficient amounts of water intake - even a 2
to 3% loss of body water - can cause symptoms of dehydration. Those
who rely on sugary drinks and coffee for their daily liquid intake,
are more likely to suffer from grogginess, dry skin and dehydration.
Incorporating innowave drinking water systems into
an overall wellness plan can help in reducing consumption of coffee
and sugary soft drinks. Many experts will tell you that coffee and
sugary soft drinks are okay in moderation, but not good for you
when taken in excess. Far and away, water is preferred over any
other beverage by medical professionals for keeping your body hydrated
and healthy. Besides smoking cessation, helping your employees kick
the sugar and caffeine habit may be one of the best preemptive wellness
programs you can implement.
An innowave point of use water treatment system will
satisfy employees with cool, great tasting, satisfying drinking
water every day. Since all innowave systems treat water at the point-of-use,
there are never heavy bottles to lift, store or replace which eliminates
chances of injury and unnecessary time spent on a non-business activity.
Also, incorporating safe, clean water into employee wellness programs
can help reduce employee absenteeism, therefore increasing work
productivity.
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Will water
consumption increase if organizations purchase a water treatment
unit?
Water consumption should be a part of our normal daily
routine, since it is required in order to stay healthy and properly
hydrated. With a water treatment system in the office break room,
employees are more likely to drink more water because of the health
benefits associated to purified drinking water and the growing popularity
of drinking water in general. We are encouraged by health officials
to drink eight 12 oz. glasses of water a day and with placement
of an innowave system, consumption is more likely to increase, therefore
making a healthier work atmosphere.
According to a survey conducted by innowave incorporated
among 500 human resource managers, the most common types of beverages
supplied by employers were water and coffee. Two-thirds responded
their water quality was bad or fair which also coincides with the
National Consumer Water Survey commissioned by the Water Quality
Association stating that 1 in 3 adults believe his or her water
is not as safe as it should be. One in five is dissatisfied with
the quality of his or her water supply and nearly 60% believe the
water they drink can affect their health.
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What is the cost
of the system?
innowave systems can deliver high quality water for
just pennies a gallon. Compared to bottled water, it's a definite
bargain. There are various systems to meet your contamination reduction
needs and your budget. For more information about costs, contact
your local innowave Dealer to discuss a price plan that best meets
your organization's needs.
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